Support
+33 1 89 16 28 08
FREN
DyjixDyjix logo

Server and infrastructure management

We offer a wide range of services for your different projects. Thanks to the flexibility of our solutions, you can be sure that we will meet your requirements without half measures. Established in several datacenters in France, we offer very low latency to the main exchange points, and redundant infrastructure.

Managed services photo

Managed services, step by step.

Advice

Our team assesses the need together with the customer.

Solution

Our team puts forward several solutions to meet the need. We advise the customer and go through the different solutions with them.

Deployment

Our team supports the customer through the course of the project.

Support

Our support stays available in order to act quickly on an incident. The average response time is 5 minutes.

Backup

Your servers are backed up in full every 24 hours, and we check that restoring works — a backup never restored is not a backup.

Updates

We keep your servers up to date and watch the CVEs affecting the components you run, so a security patch is applied as soon as it is published.

Photo of a screen with managed services command lines
Network

Our AS212815 network carries over 700 Gbps of capacity and more than 1200 networks in direct peering, for the lowest possible latency. Baseline network filtering is applied; for dimensioned protection we offer the Anti-DDoS Pro option.

ISO-certified datacenters

Our infrastructure is hosted in ISO 27001 and ISO 50001 certified datacenters, of Tier 2 to Tier 3 design.

Flexibility

Our system and network infrastructure lets us offer packages that match your needs.

Contact us

Do you have a project and would you like some advice on carrying it out?

Contact us

Frequently asked questions about managed services

What we take charge of, how it works, and how fast we answer.

Got a question that is not here?

Describe what you need and we will come back to you with a configuration and a price, not with a brochure.

Contact usor +33 1 89 16 28 08
What exactly do managed services cover?
We are systems and network engineers, and the scope is defined with you. It goes from installing and updating servers to monitoring, backups, hardening and network configuration, including routing and BGP — that is our core business, we run our own network.
How does a project unfold?
In four stages. First we assess the need with you. Then we put forward several solutions and go through them with you. We support the deployment. Then support takes over for the long run.
What is your response time in the event of an incident?
Five minutes on average. That is an observed average, not a contractual commitment: if you need a time guaranteed by contract, tell us, it can be discussed when we draw up the quotation.
Do I have to be hosted with you?
No. We can work on infrastructure hosted elsewhere. That said, when your machines are with us, we see the network end to end and an incident is diagnosed faster.
How much does it cost?
It depends on the scope, and we do not publish a price list: simple monitoring and running an entire infrastructure have nothing in common. Describe what you have and what you expect, and we will come back to you with a figure.